How do Messages work on Tohify?

Q: How do Messages work on Tohify?

All communication with Tohify happens in Messages, on the website and in the app. Clients see three tabs:My requests: your questions and new tasks for the Tohify team. Start one with New request. When everything is agreed, the team sends you an offer here.My chats: one working chat per paid order, with you, the Tohify manager and the professional(s) doing the job.Support: your chat with Tohify Support for payments, refunds, orders, your account or app problems. Each question gets a case number.You can send text, photos, videos, voice messages (app) and files such as PDF, Word and Excel.Please keep all communication inside Tohify chats. Contact details shared in a chat are checked by the Tohify team first. To get email alerts about new messages, turn on the option in Settings, Update Profile.

Question

Accepted Answer

All communication with Tohify happens in Messages, on the website and in the app. Clients see three tabs:

My requests: your questions and new tasks for the Tohify team. Start one with New request. When everything is agreed, the team sends you an offer here.
My chats: one working chat per paid order, with you, the Tohify manager and the professional(s) doing the job.
Support: your chat with Tohify Support for payments, refunds, orders, your account or app problems. Each question gets a case number.

You can send text, photos, videos, voice messages (app) and files such as PDF, Word and Excel.

Please keep all communication inside Tohify chats. Contact details shared in a chat are checked by the Tohify team first. To get email alerts about new messages, turn on the option in Settings, Update Profile.

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