Buying on Tohify

Open Orders on the website or in the app. Each order shows its status:

• Waiting for payment: the order is created but the payment is not confirmed yet (for example, a bank transfer we are checking).
• In progress: the payment is confirmed and the job is being done.
• Client to confirm: the professional finished; please check and confirm.
• Completed: the job is done. You can leave a review for the professional.
• Cancelled: the order was cancelled by the Tohify team.

Day-to-day progress happens in the order's working chat (Messages, My chats): the professional and the Tohify manager post updates, photos and reports there.

When the work is done, the Tohify team checks with you and completes the order, or you can mark it completed yourself in the chat details. If something is wrong, use Problem with this order? on the order page; it opens Support with the order already chosen.